Refund policy
Refund Policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item within 30 days of delivery.
Eligibility for Returns:
- Item must be unused and in original condition
- Item must be in original packaging
- Proof of purchase required
Non-Returnable Items:
- Items damaged due to misuse
- Items returned after 30 days
Refund Process: Once we receive and inspect your return, we will notify you within 3-5 business days. If approved, your refund will be processed to your original payment method within 7-10 business days.
Damaged or Wrong Items: If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo. We will send a replacement or issue a full refund at no extra cost.
Returns Process: Please email us before sending anything back so we can give you return instructions. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.
Contact Us: For any return or refund inquiries, please email us at: solvocart.com@gmail.com